After you have chosen your shades, they are priced as follows:

1.) Refer to the pricing sheet. Price out the basic shade per the chart.

2.) Add in the appropriate dollar amount listed for scallop. Gimp and fringe are applied to both sides of the shade to give it that finished look. This activity is already reflected in the price sheets.

3.) Extra tassels cost $4.50 each. Every shade comes with the ring pull in the case of the straight hemmed shades, or a tassel pull in the case of scalloped shades.

4.) Fill out the entire order sheet. If you have questions, please call us at (510) 522-0633. Each and every order is reviewed prior to production. You will receive a verification of order and may also receive a phone call if we have questions.

5.) Orders can be taken through the mail, via fax or over the phone.

TERMS AND CONDITIONS
Terms: We accept VISA and MASTERCARD.

Placing Orders:
Fax orders: Available 24 hours, 7 days a week; all fax orders receive a "Fax Order Confirmation" the next business day.

Mail Orders: Mail orders are accepted and will be answered with an order confirmation before any shades are made.

Color Matching: Color matching between widths of fabric is at best a commercial match because of dye lots. Exact match of color on subsequent orders cannot be assured.

Problems: Immediately contact the Alameda Shade Shop. We work really hard to assure that our customers get what they ordered. Call us – we want to help.

Cancellations: Changes or cancellations cannot be made once the goods are cut.

Shortages:
Damaged Goods: BEFORE signing for a delivery, it is your responsibility to verify number of packages and inspect for visible sign of damage. Missing packages and damaged good must ALWAYS be reported on the carriers delivery receipt. If the package is damaged, accept the goods because most likely not everything will be damaged. Contact the Alameda Shade Shop immediately. Always save damaged good and all packaging/boxing materials.

All freight is prepaid by the Alameda Shade Shop. Charges are added to your order and billed against your credit card with the regular billing.

Standard shipping method is UPS ground or Motor Freight if product exceeds UPS limitations on weight and girth.

Returns: Call the Shop at (510) 522-0633. Discuss any problems with our staff. They are eager to help. Shades returned without written permission will be refused.